Any delivery updates?

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Quinn010
Posts: 156
Joined: Sat Oct 16, 2021 11:02 pm

Post by Quinn010 »

SteveD wrote: Sat Feb 19, 2022 10:32 am
SteveD wrote: Sun Jan 23, 2022 1:26 pm I'm having similar frustrations here in Belgium. The order was placed on 18/11/2021 for a Tucson that the dealer indicated would arrive in early January 2022 and would be available for collection on 31/01/2022. On 18/01/2022 after having sent an email to ask if things were still on schedule, I was informed that the expected availability was now 03/03/2022. We shall see!

Now informed that it will be 4th April. It's really frustrating because my current car was supposed to have been taken in part-exchange at the end of January. Between then and now, I have had to call out an emergency service to replace the dead battery. They're not cheap!

Have any of you who have suffered long delays been compensated in any way by Hyundai (free floor mats, boot liner etc) ?
When mine comes it's 27 weeks from order. So I didn't realise car didn't come with mats so I've managed to now include them for free and a tank of fuel. I've a 350 odd mile drive home from dealer so it's much needed. I've an ongoing case with executive team and I've asked for some form of compensation. Hoping for free service, least 1 as think they are now offering 2 years free servicing on some current adverts and 500 off. I wouldn't expect any off as already got heavily discounted deal.
Trim/Engine: 1.6 TGDi Hybrid 230 N Line S 5dr 2WD Auto
Order date: Dealer stock order 25th August 21
Build completion: 9th Feb 22
Arrived Tilbury: 16th Feb 22
Arrived into dealer: 24th Feb 22 (original date on paperwork 22 Dec 21)
Pick up: 2nd March 22

mah006
Posts: 127
Joined: Mon Jan 03, 2022 9:31 pm

Post by mah006 »

EMS Highway ship in Gdansk today loading up & due in Tilbury on 23rd
N Line S HEV Shadow Grey
DrElectron
Posts: 153
Joined: Wed Sep 22, 2021 5:37 am

Post by DrElectron »

mah006 wrote: Sun Feb 20, 2022 9:46 pm EMS Highway ship in Gdansk today loading up & due in Tilbury on 23rd
Mine should be on there :)
My first and certainly last Hyundai: 2022 Tucson Phev Ultimate
AnnE13
Posts: 137
Joined: Thu Nov 18, 2021 5:26 pm

Post by AnnE13 »

Ours isn’t getting built till this coming weekend…..if that’s to be believed. Guess we’ll miss the boat ☹️
Itchycat1
Posts: 54
Joined: Tue Dec 28, 2021 11:11 pm

Post by Itchycat1 »

My vehicle is supposedly arriving at tilsbury on the 23rd of this month😀. No information other than that. Can anyone inform me what vessel it's likely to be on and where it has sailed from. Any help appreciated.
mah006
Posts: 127
Joined: Mon Jan 03, 2022 9:31 pm

Post by mah006 »

Itchycat1 wrote: Mon Feb 21, 2022 3:21 pm My vehicle is supposedly arriving at tilsbury on the 23rd of this month😀. No information other than that. Can anyone inform me what vessel it's likely to be on and where it has sailed from. Any help appreciated.
Its probably on the EMS Highway sailing from Gdansk arriving at Tilbury on the 23rd
N Line S HEV Shadow Grey
madowl
Posts: 109
Joined: Fri Feb 11, 2022 5:45 pm

Post by madowl »

mah006 wrote: Mon Feb 21, 2022 3:25 pm
Itchycat1 wrote: Mon Feb 21, 2022 3:21 pm My vehicle is supposedly arriving at tilsbury on the 23rd of this month😀. No information other than that. Can anyone inform me what vessel it's likely to be on and where it has sailed from. Any help appreciated.
Its probably on the EMS Highway sailing from Gdansk arriving at Tilbury on the 23rd
If it made the ship your dealer can tell you as they will have been given the VIN
joolstdi
Posts: 266
Joined: Tue Jan 11, 2022 7:44 pm
Location: Wales

Post by joolstdi »

Hi all, does this ship travel to tilbury every week or month?
Jools

17C2ABEB-3488-4745-BB6D-DA431FB52029.png

s
Tucson Ultimate PHEV Auto + Teck Pack
Ordered Jan 2022
Delivered June 2022
Quinn010
Posts: 156
Joined: Sat Oct 16, 2021 11:02 pm

Post by Quinn010 »

joolstdi wrote: Mon Feb 21, 2022 4:20 pm Hi all, does this ship travel to tilbury every week or month?
Jools

17C2ABEB-3488-4745-BB6D-DA431FB52029.pngs
It's the Kess carriers. The one en route EMS Highway, Neckar Highway, Main Highway and Isar Highway have all done the Gdansk -Tilbury route in recent months. 2 December, 1 Jan and this one en route is the 3rd time the routes been done in Feb.
Trim/Engine: 1.6 TGDi Hybrid 230 N Line S 5dr 2WD Auto
Order date: Dealer stock order 25th August 21
Build completion: 9th Feb 22
Arrived Tilbury: 16th Feb 22
Arrived into dealer: 24th Feb 22 (original date on paperwork 22 Dec 21)
Pick up: 2nd March 22
Quinn010
Posts: 156
Joined: Sat Oct 16, 2021 11:02 pm

Post by Quinn010 »

Quinn010 wrote: Mon Feb 21, 2022 6:42 pm
joolstdi wrote: Mon Feb 21, 2022 4:20 pm Hi all, does this ship travel to tilbury every week or month?
Jools

17C2ABEB-3488-4745-BB6D-DA431FB52029.pngs
It's the Kess carriers. The one en route EMS Highway, Neckar Highway, Main Highway and Isar Highway have all done the Gdansk -Tilbury route in recent months. 2 in December, 1 in Jan and this one en route is the 3rd time the routes been done in Feb.
Trim/Engine: 1.6 TGDi Hybrid 230 N Line S 5dr 2WD Auto
Order date: Dealer stock order 25th August 21
Build completion: 9th Feb 22
Arrived Tilbury: 16th Feb 22
Arrived into dealer: 24th Feb 22 (original date on paperwork 22 Dec 21)
Pick up: 2nd March 22
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