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Why does my new Tucson forget settings?

Posted: Thu Mar 24, 2022 3:22 pm
by madowl
I got my N Line S HEV on 1st March. Everything works great so far except some software issues.

1. Sometimes I find the aircon has reset itself to 22 degrees or turned off requiring me to turn on or adjust (happened about 4 times)
2. I have accepted and read the T & Cs which appeared for the Sat Nav. This did not appear again for a while but has done now 3 times. Bit annoying having to do it again.
3. The trip computer for "since refuelling" keeps setting itself at random. Today I checked it on a short journey to find it had same figures as "current". This was about 18 miles when I have covered over 250 miles since refuelling.

Anyone have any ideas why?

Re: Why does my new Tucson forget settings?

Posted: Thu Mar 24, 2022 3:32 pm
by mah006
madowl wrote: Thu Mar 24, 2022 3:22 pm I got my N Line S HEV on 1st March. Everything works great so far except some software issues.

1. Sometimes I find the aircon has reset itself to 22 degrees or turned off requiring me to turn on or adjust (happened about 4 times)
2. I have accepted and read the T & Cs which appeared for the Sat Nav. This did not appear again for a while but has done now 3 times. Bit annoying having to do it again.
3. The trip computer for "since refuelling" keeps setting itself at random. Today I checked it on a short journey to find it had same figures as "current". This was about 18 miles when I have covered over 250 miles since refuelling.

Anyone have any ideas why?
Have you tried updating head unit software
https://update.hyundai.com/EU/E1/updateNoticeView/372#

Re: Why does my new Tucson forget settings?

Posted: Thu Mar 24, 2022 3:44 pm
by madowl
mah006 wrote: Thu Mar 24, 2022 3:32 pm
madowl wrote: Thu Mar 24, 2022 3:22 pm I got my N Line S HEV on 1st March. Everything works great so far except some software issues.

1. Sometimes I find the aircon has reset itself to 22 degrees or turned off requiring me to turn on or adjust (happened about 4 times)
2. I have accepted and read the T & Cs which appeared for the Sat Nav. This did not appear again for a while but has done now 3 times. Bit annoying having to do it again.
3. The trip computer for "since refuelling" keeps setting itself at random. Today I checked it on a short journey to find it had same figures as "current". This was about 18 miles when I have covered over 250 miles since refuelling.

Anyone have any ideas why?
Have you tried updating head unit software
https://update.hyundai.com/EU/E1/updateNoticeView/372#
Yes got the February? one.

Looked on the american Tucson forum and there are lots of owners with the same problems happening from last year. Some seem to think it is due to Bluelink.

Re: Why does my new Tucson forget settings?

Posted: Thu Mar 24, 2022 5:29 pm
by Yorkie
1) Not noticed this but haven't been using the fans much as I have the PHEV and using them generally kicks the motor in to action.

2) Mine does the same but my previous Santa Fe did this also for every journey and I never found a way to switch the warning off.

3) My current journey data resets itself automatically each trip, however my trip information since new hasn't reset itself.

I have updated to the latest software.

I find that the main touch screen sidebar randomly changes too.

Re: Why does my new Tucson forget settings?

Posted: Thu Mar 24, 2022 11:10 pm
by alan sh
Mine did the same today. AC was 22c and the fuel consumption had reset itself. This was the first time since I had bought the car a week ago.

Re: Why does my new Tucson forget settings?

Posted: Fri Mar 25, 2022 11:38 am
by alan sh
I've just done a software update. The old one was July last year. I've updated it to the Feb 22 release.

The new one has a different display when you select Setup -> Vehicle, so you know it's different.

I'll see how I get on.

Alan

Re: Why does my new Tucson forget settings?

Posted: Sat Mar 26, 2022 8:15 pm
by terryp
I noticed when I started the car this morning that I had a notice that the Privacy Terms had been updated. As they were several pages long I accepted them but then noticed that the computer for "since refuelling" had reset. Also the central cluster display had changed.
Apart from that I love the car.
Just one other thing.
My previous Renault gave me notice of Speed cameras, both on the map and audio warning, but I can't seem to get the same on the Tucson.
Any ideas, anyone?


Ultimate 230PS Hybrid Auto in Teal averaging 48mpg in town

Re: Why does my new Tucson forget settings?

Posted: Sat Mar 26, 2022 10:18 pm
by old man
My previous Renault gave me notice of Speed cameras, both on the map and audio warning, but I can't seem to get the same on the Tucson.
Any ideas, anyone?
I get them in my N Line so I imagine the Ultimate must have them. You can switch the facility on and off in the infotainment settings, so have a look in there.
Don't rely on getting warnings for every camera though, the system is fallible. I've been past cameras that I know aren't functioning and got a warning, but yesterday I passed one I know is live and there was no warning.

Re: Why does my new Tucson forget settings?

Posted: Sat Mar 26, 2022 10:24 pm
by madowl
terryp wrote: Sat Mar 26, 2022 8:15 pm I noticed when I started the car this morning that I had a notice that the Privacy Terms had been updated. As they were several pages long I accepted them but then noticed that the computer for "since refuelling" had reset. Also the central cluster display had changed.
Apart from that I love the car.
Just one other thing.
My previous Renault gave me notice of Speed cameras, both on the map and audio warning, but I can't seem to get the same on the Tucson.
Any ideas, anyone?


Ultimate 230PS Hybrid Auto in Teal averaging 48mpg in town
The sat nav will give you notice visually and audibly. Go into settings for the sat nav and switch the camera alerts on. Also when sat nav is operating touch the speaker symbol on the left of the screen and make sure the alerts are loud enough. It works well for the camera alerts with an initial sound at the distance you set and then another different sound once you have passed the camera. Also if your speed is in excess you get a repeating beep until you lower your speed. There is also a graphic in the driver's screen showing the speed limit and a little camera.

Re: Why does my new Tucson forget settings?

Posted: Sun Mar 27, 2022 9:10 am
by terryp
Thanks madowl.
I thought I'd mastered most of the operations but it seems there is yet more to master.