Android Auto no longer working

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Al94
Posts: 31
Joined: Sat Oct 23, 2021 1:44 pm

Post by Al94 » Mon Feb 07, 2022 5:13 pm

Tucson Ultimate Hybrid Self Charging - been driving for 5 months and using Android Auto without any problems. Since my Samsung S20 5G phone received an update to Android 12 and a further update to Android Auto in the past few days, the car no longer recognises the phone - just nothing at all when it is plugged in via USB. Tried my wife's older Samsung running Android 10 and it works perfectly. Dealer is looking into it, they haven't received any other reports as yet but I suspect an incompatibility between the Hyundai software and the new version of Android. Hope it gets fixed and that Hyundai and Google don't blame each other! I miss Waze and Spotify! Any suggestions?
2022 1.6 TGDi Hybrid 230 Ultimate 5dr 2WD Auto

mah006
Posts: 79
Joined: Mon Jan 03, 2022 9:31 pm

Post by mah006 » Mon Feb 07, 2022 5:41 pm

Have you updated your infotainment software to the latest update
You can do it yourself quite easily now

https://update.hyundai.com/EU/E1/updateNoticeView/372
N Line S Hybrid Shadow Grey 230bhp
Ordered 4th September was due 22nd December
Arrived at Dealers 28th Feb
Picked up 5th March :D

ashm
Posts: 39
Joined: Wed Jan 05, 2022 2:27 pm

Post by ashm » Tue Feb 08, 2022 12:47 am

Al94 wrote:
Mon Feb 07, 2022 5:13 pm
Tucson Ultimate Hybrid Self Charging - been driving for 5 months and using Android Auto without any problems. Since my Samsung S20 5G phone received an update to Android 12 and a further update to Android Auto in the past few days, the car no longer recognises the phone - just nothing at all when it is plugged in via USB. Tried my wife's older Samsung running Android 10 and it works perfectly. Dealer is looking into it, they haven't received any other reports as yet but I suspect an incompatibility between the Hyundai software and the new version of Android. Hope it gets fixed and that Hyundai and Google don't blame each other! I miss Waze and Spotify! Any suggestions?
Also, may seem obvious, and may have already tried this. But have you tried restarting your phone, or testing with another USB cable? I've had issues like this with my old Tuscon (still waiting for my new one) and Android 12 on my Samsung S21, and one of those 2 things usually resolved the issue.
Ordered: Ultimate Hybrid Shimmering Silver
Order date: 30th December 2021 (Dealer had on order since late October)
Original estimated pick-up date: 21st March 2022
Picked-up: 4th April 2022

Al94
Posts: 31
Joined: Sat Oct 23, 2021 1:44 pm

Post by Al94 » Tue Feb 08, 2022 9:07 am

Yes tried all the obvious things including restarting phone, different leads (all work with wife's older phone) cleared cache etc. I think it's an issue with Android 12
2022 1.6 TGDi Hybrid 230 Ultimate 5dr 2WD Auto

madowl
Posts: 90
Joined: Fri Feb 11, 2022 5:45 pm

Post by madowl » Sun Feb 20, 2022 4:13 pm

Is it possible to connect android auto wirelessly to the NX4?

Al94
Posts: 31
Joined: Sat Oct 23, 2021 1:44 pm

Post by Al94 » Wed Feb 23, 2022 5:49 pm

madowl wrote:
Sun Feb 20, 2022 4:13 pm
Is it possible to connect android auto wirelessly to the NX4?
No, not available on the NX4
2022 1.6 TGDi Hybrid 230 Ultimate 5dr 2WD Auto

madowl
Posts: 90
Joined: Fri Feb 11, 2022 5:45 pm

Post by madowl » Wed Feb 23, 2022 7:22 pm

Al94 wrote:
Wed Feb 23, 2022 5:49 pm
madowl wrote:
Sun Feb 20, 2022 4:13 pm
Is it possible to connect android auto wirelessly to the NX4?
No, not available on the NX4
Ah pity but thanks

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