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Android Auto no longer working

Posted: Mon Feb 07, 2022 5:13 pm
by Al94
Tucson Ultimate Hybrid Self Charging - been driving for 5 months and using Android Auto without any problems. Since my Samsung S20 5G phone received an update to Android 12 and a further update to Android Auto in the past few days, the car no longer recognises the phone - just nothing at all when it is plugged in via USB. Tried my wife's older Samsung running Android 10 and it works perfectly. Dealer is looking into it, they haven't received any other reports as yet but I suspect an incompatibility between the Hyundai software and the new version of Android. Hope it gets fixed and that Hyundai and Google don't blame each other! I miss Waze and Spotify! Any suggestions?

Re: Android Auto no longer working

Posted: Mon Feb 07, 2022 5:41 pm
by mah006
Have you updated your infotainment software to the latest update
You can do it yourself quite easily now

https://update.hyundai.com/EU/E1/updateNoticeView/372

Re: Android Auto no longer working

Posted: Tue Feb 08, 2022 12:47 am
by ashm
Al94 wrote: Mon Feb 07, 2022 5:13 pm Tucson Ultimate Hybrid Self Charging - been driving for 5 months and using Android Auto without any problems. Since my Samsung S20 5G phone received an update to Android 12 and a further update to Android Auto in the past few days, the car no longer recognises the phone - just nothing at all when it is plugged in via USB. Tried my wife's older Samsung running Android 10 and it works perfectly. Dealer is looking into it, they haven't received any other reports as yet but I suspect an incompatibility between the Hyundai software and the new version of Android. Hope it gets fixed and that Hyundai and Google don't blame each other! I miss Waze and Spotify! Any suggestions?
Also, may seem obvious, and may have already tried this. But have you tried restarting your phone, or testing with another USB cable? I've had issues like this with my old Tuscon (still waiting for my new one) and Android 12 on my Samsung S21, and one of those 2 things usually resolved the issue.

Re: Android Auto no longer working

Posted: Tue Feb 08, 2022 9:07 am
by Al94
Yes tried all the obvious things including restarting phone, different leads (all work with wife's older phone) cleared cache etc. I think it's an issue with Android 12

Re: Android Auto no longer working

Posted: Sun Feb 20, 2022 4:13 pm
by madowl
Is it possible to connect android auto wirelessly to the NX4?

Re: Android Auto no longer working

Posted: Wed Feb 23, 2022 5:49 pm
by Al94
madowl wrote: Sun Feb 20, 2022 4:13 pm Is it possible to connect android auto wirelessly to the NX4?
No, not available on the NX4

Re: Android Auto no longer working

Posted: Wed Feb 23, 2022 7:22 pm
by madowl
Al94 wrote: Wed Feb 23, 2022 5:49 pm
madowl wrote: Sun Feb 20, 2022 4:13 pm Is it possible to connect android auto wirelessly to the NX4?
No, not available on the NX4
Ah pity but thanks