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Trip Computer reset

Posted: Mon Jul 12, 2021 7:21 am
by spw
Hi.
I have a new Tucson Ultimate Hybrid (April 2021) and have noticed a problem with one of the trip computers. I have the trip computer set to 'reset on refuel' which most of the time works fine but on a few occasions the trip has reset on start up. The air-con, heating and ventilation has also turned itself off.
Has anyone else experienced this problem?
I intend contacting the dealer to check if there are any software updates outstanding which may resolve the problem. I was told a week after picking up the car there were two software recalls required but at the time only one was actioned as the software was unavailable for the second.

Re: Trip Computer reset

Posted: Thu Jul 15, 2021 7:34 pm
by Colin-C
I've not noticed the error with the trip computer but then again, I don't really use it. I have however seen the issue with the A/C being switched off and resetting, this also resets the dash display, I always have the digital speedo on.

I've not worked out what resets, the A/c is the most obvious thing and some things clearly do not reset. I have also not worked out what may cause the reset.

Looks like a pooling of ideas and observations is needed.

BTW mine is also an Ultimate Hybrid

Re: Trip Computer reset

Posted: Thu Oct 07, 2021 9:58 am
by jd417
I mentioned this in a post elsewhere in this forum. Had the car 5 months & mentioned it to the dealer who cannot replicate the problem. Still awaiting a fix.

Re: Trip Computer reset

Posted: Thu Oct 14, 2021 11:49 am
by paulb
Premium Hybrid here and I suffer all of the above, strange resets, aircon and or infotainment all switched off or aircon set to some silly high temperature (I'm a polar bear, it rarely goes above 19).

I had my three major recall updates done last week and I have noticed the infotainment system has been updated, Android Auto has some additional features and the split screen seems a bit more usable. Bit early to say what else is different there . The self distancing has been improved greatly, that I did notice, a lot smoother.