2022 Tuscon, When I am on a call, one can hear me properly?

[JonnyPtuscon]

Hi all,

Pretty much as the title suggests, when I am on a Bluetooth call noone can hear me clearly. Whomever I am talking to, say I could muffled, like I am under water and it cuts in and out.

Then i switch to the loudspeaker, or a passenger takes the call manually and it is perfect?

So it's an issue with the microphone, or the software?

Anyone have a similar experience?

[alan sh]

Are you sure it's transferring to the mic in the car and not still using your phone mic?

[Deleted User 1130]

Hi all,

Pretty much as the title suggests, when I am on a Bluetooth call noone can hear me clearly. Whomever I am talking to, say I could muffled, like I am under water and it cuts in and out.

Then i switch to the loudspeaker, or a passenger takes the call manually and it is perfect?

So it's an issue with the microphone, or the software?

Anyone have a similar experience?

You may have tried some/all of these but ......

Check volume on both the phone and then the infotainment unit.
Forget the bluetooth device and add it again.
Apply the latest software update for the car.
Reset the infotainment unit.
Try a different phone ....
Take back or talk to dealer ...

[JonnyPtuscon]

Are you sure it's transferring to the mic in the car and not still using your phone mic?

But the sound is coming through the car speakers, I will test your theory